Sunday 30 June 2013

Keeping Them Honest: Employee Internet Usage

Most business owners and managers would agree that, along with all its benefits, the Internet has presented some challenges when it comes to employee productivity. Whether it’s online shopping, reading national news reports or communicating with family and friends through social media, there is an almost endless variety of ways that employees can waste time on the Internet during the workday. In fact, this problem has become so common that a phrase has been coined to describe it: cyberloafing.

If you’re responsible for supervising workers and you suspect that they may be wasting time doing personal tasks on the Internet during working hours, you may be tempted to block websites in an effort to keep your employees from misusing their online access. Although it’s true that Internet blocking is useful in certain situations – for parents who may not want their young children visiting certain sites, for example – it has some downfalls in a business environment. Internet blocking often involves preventing access to whole categories of websites, some of which your workers may actually need to do their work. 

Rather than trying to block websites, a better option would be to find a means to measure the amount of time your workers are engaged in work-related, productive tasks during the course of each workday. Once you are armed with that information, you can begin to establish goals for each employee and develop rewards for their accomplishments. That’s the only way to truly keep your workers honest with regard to how they use the Internet.

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